Royal771 takes the privacy and data security of every member seriously. This policy sets out transparently how we collect, use, store, and protect your personal information as a player on our Malaysia platform.
256-bit — industry banking-grade standard
Your data is never sold to any third party
Not disclosed without your consent
You can update or delete your data at any time
Data is retained only for as long as necessary
Contact us for any privacy-related enquiries
This Privacy Policy explains how Royal771 collects, processes, stores, and protects your personal data as a member of our platform. By using Royal771's services, you agree to the collection and use of information as described in this document. We encourage you to read it carefully — your privacy is our priority, not merely a legal obligation.
For any privacy-related enquiries, contact us at support@royal771.xyz or via live chat on the Royal771 platform, available 24/7.
Royal771 is an online Sports Betting and casino platform serving Malaysian players. In the course of providing these services, we naturally collect and process certain personal information from our members. We understand that trust is the foundation of our relationship with every player, and that trust begins with how we handle your personal data.
This Royal771 Privacy Policy has been drafted in accordance with internationally recognised data protection principles and in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. We are committed to ensuring that every piece of information you share with us is handled with full responsibility, transparency, and the highest possible level of security.
This policy applies to all registered members of Royal771 — whether you are placing bets on the Malaysia Super League, enjoying Live Casino, spinning the slots, or simply browsing our platform. It also applies to all access methods, including the Royal771 website and mobile app.
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy Royal771, which together form the complete agreement between you and our platform.
Royal771 collects various types of information depending on how you interact with our platform. The following are the main categories of data we collect:
| Data Category | Examples of Information | How It Is Collected |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad or passport number | Account Registration & KYC |
| Contact Data | Malaysian phone number, email address | Account Registration |
| Financial Data | Payment method details (TNG, GrabPay, DuitNow, FPX), deposit & withdrawal records | In-platform transactions |
| Activity Data | Betting history, games played, wager amounts, wins and losses | Use of the Royal771 platform |
| Technical Data | IP address, device type, operating system, web browser, approximate location | Automatically while browsing |
| Communication Data | Support conversation records, emails, and feedback submitted | Interactions with the Royal771 team |
Royal771 does not collect credit or debit card details directly. All payments via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX are processed through secure, PCI-DSS compliant third-party payment gateways. Royal771 receives only a transaction success confirmation and does not store your card details or e-wallet passwords.
Royal771 will never request your account password via email, WhatsApp, or any other channel. If you receive such a request, it is a fraudulent attempt. Please report it to our support team immediately.
Every piece of data collected by Royal771 is used for a specific and legitimate purpose. We do not use your data beyond what is necessary to operate our services. The following outlines the primary purposes for which Royal771 uses your data:
Royal771 does not use your personal data for targeted advertising with third parties, and we do not sell user profiles to any other company. Marketing communications from Royal771 are only sent to members who have given explicit consent to receive them during registration or through their account settings.
Royal771 does not sell, transfer, or disclose members' personal information to third parties for marketing or commercial purposes. However, there are limited situations where Royal771 needs to share your data with specific parties to ensure the platform operates properly and remains legally compliant:
In all instances of data sharing, Royal771 ensures that receiving parties are bound by confidentiality and data protection agreements equivalent to our own standards. We share only the minimum information necessary for the specific purpose in question.
In the event that Royal771 undergoes a merger, acquisition, or change of ownership in the future, you will be notified in advance and given the option to close your account and withdraw your balance before the changes take effect.
Protecting your personal and financial data is one of Royal771's largest technical investments. We implement multiple layers of protection to ensure your information remains secure at all times:
While Royal771 takes all reasonable steps to protect your data, no system can be guaranteed 100% secure. In the event of any security incident involving your personal data, Royal771 is committed to notifying you within 72 hours of confirming the incident, in line with data breach notification best practices.
Royal771 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device when you visit the Royal771 website. The following are the types of cookies we use:
You can control or delete cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the Royal771 platform. For guidance on managing cookies in popular browsers such as Chrome, Safari, or Firefox, please refer to your browser's relevant help documentation.
As a Royal771 member and as an individual protected under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the following rights regarding the personal data we hold about you:
You have the right to request a copy of all personal data Royal771 holds about you. We will provide a data report within 14 business days from the date of your request.
If any data we hold about you is inaccurate or outdated, you have the right to request a correction. Updates to your name, phone number, and other details can be made through your account settings or via support.
When you close your Royal771 account, you may request the deletion of your personal data. Certain data may need to be retained for a specified period to comply with legal requirements.
You have the right to object to the use of your data for specific purposes, particularly for marketing communications. You may unsubscribe from Royal771 promotional emails at any time.
You have the right to request your data in a machine-readable format (such as CSV or JSON) for the purpose of transferring it to another platform, should you choose to do so.
In certain circumstances, you may request that Royal771 temporarily restrict the processing of your data while a dispute or review is pending resolution.
To submit any request relating to your privacy rights, please contact the Royal771 support team by email at support@royal771.xyz or via the in-platform live chat. Royal771 will process your request within 14 business days and inform you of the outcome or any next steps.
Royal771 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Retention periods vary depending on the type of data and applicable legal requirements:
Upon expiry of the applicable retention period, Royal771 will securely delete or anonymise your data using methods that ensure it cannot be recovered. The deletion process is carried out on a regular, automated schedule as predetermined.
All servers storing Royal771 member data are housed in certified data centres that enforce strict physical and digital security compliance. Physical access to these servers is tightly controlled and monitored at all times.
The Royal771 platform is intended for individuals aged 18 and above only. We do not knowingly accept registrations from, or collect personal data from, individuals under the age of 18. Should we discover that we have inadvertently collected data from someone under 18, the account will be closed immediately and all associated data will be deleted within 48 hours.
Royal771 implements an age verification process during registration and may request additional proof of age at any time. Parents or guardians who suspect their child may have registered on Royal771 or is using someone else's account to play are urged to contact us immediately via support@royal771.xyz and we will take immediate action.
Important for parents: If you use a device shared with younger family members, ensure you log out of your Royal771 account fully after each session and keep your login credentials secure.
Royal771 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or improvements in how we protect your data. We are committed to informing you of any significant changes through the following means:
The latest version of the Privacy Policy is always available on this page, with a clear last-updated date at the top of the document. Continued use of the Royal771 platform after any amendments are made will be considered acceptance of the updated policy. If you disagree with any amendment, you have the right to close your account and withdraw your balance before the amendment takes effect.
For any questions, concerns, or requests regarding Royal771's Privacy Policy and the handling of your personal data, our team is ready to assist through the following channels:
When contacting us regarding your privacy rights, please clearly state the type of request (e.g., "Data Access Request" or "Data Deletion Request") along with your Royal771 account number to help expedite processing. All privacy-related communications are handled by our dedicated team, trained in PDPA compliance.
The Royal771 support team is proud to serve Malaysian players in Bahasa Malaysia. You should never feel hesitant or uncomfortable asking how your data is handled — we believe an informed player is a better-protected player.
These are not just words in a policy — these are real systems operating every second to protect your privacy.
All data transmitted between your device and Royal771's servers is encrypted with 256-bit SSL — the same standard used by Maybank2u and CIMB Clicks to protect online banking transactions in Malaysia.
Royal771 does not sell, transfer, or rent member profiles or personal data to any third party for marketing purposes. Your data belongs to you — we are merely its custodian, not its owner.
Royal771 operates in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. All data collection, processing, and storage activities are carried out in compliance with the legal requirements set by the Department of Personal Data Protection Malaysia.
Royal771 staff may only access member data that is directly relevant to their specific duties. Unauthorized or unnecessary access to member data is a serious violation of our internal policy and will result in disciplinary action.
In the event of any security incident that may involve your data, Royal771 is committed to notifying you within 72 hours of confirming the incident — well ahead of the minimum timeframe required by law.
When you close your Royal771 account, you may request the complete deletion of your personal data. Subject to mandatory legal requirements, we will delete all permissible data within 30 days of your request.
This Royal771 Privacy Policy forms part of the overarching agreement between you and our platform. It should be read together with Royal771's Terms & Conditions and Responsible Gaming Policy. By using the Royal771 platform, you agree to all three documents. We encourage you to review them periodically, as they may be updated from time to time.
Royal771 believes that Malaysian players deserve to play with peace of mind — without worrying about the security of their personal data. Register today and experience firsthand the data protection standards we uphold across every aspect of our platform.
256-bit SSL encryption for all data and transactions
No data is sold or shared without your consent
Data deletion rights are honoured within legal limits
24/7 support in Bahasa Malaysia for privacy enquiries
Full compliance with Malaysia's PDPA 2010